After talking with multiple other cleaning services in the area. I decided on Superior Carpet and Air after my pet had an accident on our living room rug. However, they showed up right on time, talked me through exactly what was going to be done to my rug, and dove straight in—no fuss. Most importantly. The stain was completely gone, my carpets feel softer underfoot, and the air doesn’t smell stale anymore. They even shifted a heavy bookcase so they could get into the corner of the room. They also answered all my questions without pressuring me, and wrapped up exactly when they said they would. Real people doing real work.